by Alliance for Justice
Buried in everyday agreements for products, services, and jobs is fine print saying when you are harmed, you can’t go before an impartial jury or judge. Instead, these forced arbitration clauses send you to a decision-maker picked by the company that wronged you. Not surprisingly, one study found that arbitrators rule for companies over consumers 94 percent of the time. And you’re stuck with their decision because there’s no appeal. It’s a rigged system that helps companies evade responsibility for violating anti-discrimination, consumer protection, and public health laws. Lost in the Fine Print is a new short documentary narrated by former U.S. Secretary of Labor Robert Reich that tells the story of three everyday people who found themselves trapped in the forced arbitration system – and the impact on their lives and livelihoods. Lost in the Fine Print is a game-changer. It demystifies the concept of forced arbitration and urges us to demand change.