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Public Citizen, May 2014
Cases That Would Have Been: Three Years After AT&T Mobility v. Concepcion, Claims of Corporate Wrongdoing Continue to Pile Up

Public Citizen, February 2014
Righting a Financial Wrong: Debt Settlement Services, Private Student Lenders, and Auto Lenders Use Forced Arbitration to Escape Accountability When They Harm Consumers

Public Citizen, July 2012
Between a Rock and a Hard Place, Courthouse Doors Shut for Aggrieved Private Student Loan Borrowers

Public Citizen, April 2012
Justice Denied, One Year Later: The Harms to Consumers from the Supreme Court’s Concepcion Decision Are Plainly Evident
Read the Press Release
View Forced Arbitration Rogues Gallery

Public Citizen, October 2011
In Post-Concepcion Era, Wireless Carriers Escape Accountability

Alliance for Justice, 2011
Arbitration Activism:  How the Corporate Court Helps Business Evade Our Civil Justice System

Public Citizen, Sept. 14, 2009
Forced Arbitration: Unfair and Everywhere 
Read the Press Release
Read our letter to JAMS
Read our letter to the American Arbitration Association

Public Citizen, May 20, 2009
Home Court Advantage: How the Building Industry Uses Forced Arbitration to Evade Accountability
Read the Press Release
Read the statement of Michelle Rechtien

Fact Sheets

Forced Arbitration Injustice Repeal (FAIR) Act Fact Sheet

Arbitration Fairness Act Fact Sheet

Voluntary Mediation and Mandatory Arbitration: Not At All The Same Thing

More Resources

March 19, 2014
LETTER from Fair Arbitration Now coalition to Dropbox, Inc.

December 16, 2013
Letter from Public Interest Organizations to the U.S. Senate Judiciary Committee In Support of the Arbitration Fairness Act 

August 6, 2013
Comments to the Consumer Financial Protection Bureau on the Proposed Information Collection, “Telephone Survey Exploring Consumer Awareness of and Perceptions Regarding Dispute Resolution Provisions in Credit Card Agreements

August 2, 2013
Letter: Organizations Support the Investor Choice Act

May 7, 2013
LETTER from Worker and Consumer Advocates to Congress in Support of the Arbitration Fairness Act

May 2, 2013
Public Justice Blog: Class Actions Against Payday Lenders Show How Concepcion Has Been Used To Gut State Consumer Protection Law

April 24, 2013
Citizen Vox: Charles Schwab Corp. responds to Public Citizen petition

April 22, 2013
Citizen Vox: SEC commissioner, others call for SEC to protect consumers from forced arbitration

April 16, 2013
SEC Commissioner Luis A. Aguilar: Outmanned and Outgunned: Fighting on Behalf of Investors Despite Efforts to Weaken Investor Protections

April 8, 2013
Public Citizen Comments to the Consumer Financial Protection Bureau, re: Options to increase the availability of affordable private student loans

January 2013
Public Citizen Amicus Brief: American Express v. Italian Colors Restaurant